Our Services

Expert consulting in change management and project management that turns strategy into adoption and measurable results.

Change Management

Guiding people through transformation so change sticks.

Prosci® ADKAR planning (Awareness → Reinforcement)
Change impact assessment & stakeholder mapping
Executive/sponsor coaching & manager toolkits
Communications plan (emails, town-halls, talking points)
Role-based training, job aids, floor support/hypercare
Adoption dashboards & reinforcement routines

Outcomes: faster adoption, less disruption, sustained performance.

Project Management

Structured delivery from kickoff to handover.

Scope, plan, and timeline (Agile or Hybrid)
RAID: risks, assumptions, issues, dependencies
Governance & cadences; vendor and cross-team coordination
Budget tracking and executive status reports
Cutover planning, go-live readiness, post-go-live stabilization

Outcomes: on-time delivery, clear ownership, controlled risk.

Designed for your context—no cookie-cutter playbooks.

Change + PM bundles for complex rollouts
RevOps / CRM adoption (e.g., Salesforce, HubSpot, Gainsight)
Engineering ways-of-working (Agile at scale, CI/CD enablement)
Hospitality operations (POS/KDS, reservations, SOPs, scheduling)
Workshops: stakeholder alignment, readiness, leadership enablement

Outcomes: practical, people-first solutions that fit your reality.

Tailored Solutions

Transformations We’ve Led

Every project tells a story of people navigating change. These client success stories highlight how we’ve helped teams embrace transformation, build confidence, and achieve lasting results.

Anti-Racism & Anti-Oppression (ARAO) Enablement

We supported an organization in embedding ARAO principles into daily practice through structured enablement sessions. Using Prosci® ADKAR®, we guided staff and leaders in building awareness, confidence, and action plans to reduce systemic barriers. The program strengthened engagement and created sustainable steps toward equity and inclusion.

ERP / CRM Implementations (SAP S/4HANA, Dynamics 365, Salesforce)

We partnered with organizations rolling out large-scale ERP and CRM systems, including SAP S/4HANA, Dynamics 365, and Salesforce. By applying Prosci® ADKAR® change management, we supported stakeholder alignment, role-based training, and hypercare during go-live. The result: faster adoption, reduced resistance, and measurable improvements in process efficiency and user confidence.

Agile & CI/CD Transformation ( SaaS Startup)

Flexible approaches for dynamic environments. We helped a fast-growing tech startup struggling with slow releases and unstable deployments. By embedding Prosci® ADKAR® change management, coaching release champions, and rolling out CI/CD best practices, the company increased release frequency, cut lead times by 60%, and reduced failed changes.

Restaurant Service & Operations

In a 300-seat restaurant, long waits and scheduling chaos were hurting the guest experience. We guided the adoption of a new POS + KDS system, designed SOPs, and trained staff with mock service drills. Ticket times dropped, seat turnover improved, and customer satisfaction soared

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A diverse group of professionals engaged in a strategic planning meeting around a conference table.

Consulting Services

At Fernanda Global Consulting, we understand that every organization’s challenges are unique. Sometimes you don’t need a full project or transformation—you simply need expert advice, strategic guidance, or hands-on problem-solving support.

Our consulting services provide organizations with:

Strategic Advisory: Clarifying vision, setting priorities, and mapping a practical path forward.
Change Readiness Assessments: Evaluating current state, identifying risks, and planning next steps.
Leadership & Team Coaching: Equipping leaders and managers to guide teams confidently through uncertainty.
Process Optimization: Reviewing workflows and recommending changes that boost efficiency and reduce friction.
Workshops & Training: Tailored sessions on change management, project leadership, and stakeholder engagement.

Whether you need a one-time consultation, a workshop, or ongoing advisory support, we bring the right mix of expertise, structure, and human insight to help you move forward with confidence.