Founder & Lead Consultant

Hi There!! I’m Fernanda. If you look at my resume, you’ll see an MBA, Agile certifications, and successful ERP rollouts. But if you look closer, you’ll see the thread that ties it all together: a deep, unwavering fascination with human potential.

My journey began far from the corporate boardroom—in psychiatric nursing and behavioural analysis. Working with individuals in crisis and children with autism taught me that "resistance to change" is rarely about stubbornness—it’s usually about fear, confusion, or a lack of structure. In those high-stakes environments, I didn't just learn patience; I mastered the art of de-escalation and therapeutic intervention to ensure safety and progress.

I realized that organizations are just groups of people facing their own anxieties about change.

Today, as the founder of Fernanda Global Consulting, I have traded hospital rounds for digital transformation strategies, but my core philosophy remains: empathy is a strategic asset.

I bridge the gap between clinical workflows and enterprise technology. Whether I am navigating a complex SAP implementation or designing a new operational roadmap, I help leaders look past the spreadsheets to see the human dynamics at play. My approach is data-driven yet deeply creative—I’ve even used gamification, launching "Sprint Quests" to drive 95% user adoption in record time.

I use psychology-backed methodologies (ADKAR) to turn "users" into champions and "projects" into movements. I don't just manage the timeline; I manage the experience of change, ensuring that people feel guided, not forced.

Change is inevitable, but struggle is optional. Let’s make your transformation human-centric.

Client Feedback

Hear from our valued clients.

The POS/KDS rollout cut ticket times and reduced voids. Daily huddles and clear SOPs changed our service culture for the better.

Dave Cecil, Owner Restaurant

Toronto

Fernanda brought structure and calm to our release process. We went from inconsistent monthly drops to reliable weekly releases, and team confidence jumped.

Emily Johnson. VP Engineering

Toronto

★★★★★

★★★★★

Frequently Asked Questions

What is change management?

Change management is a structured, people-focused approach to guiding organizations through transformation. It ensures that changes are adopted smoothly and deliver lasting results.

Who leads your projects?

Every project is managed by a Prosci®-certified change manager, ensuring structured adoption and results backed by years of management experience.

What industries do you serve?

We partner with organizations of all sizes, from innovative startups to large enterprises. Our solutions are tailored to the unique needs of each client, ensuring relevance and effectiveness across industries.

How do you ensure results?

We use proven frameworks like ADKAR®, combined with stakeholder alignment and structured project leadership. This allows us to not only deliver change but to make sure it sticks.

What is your consulting approach?

Our philosophy blends agility with structure—balancing flexibility to adapt with the discipline needed for successful delivery. This approach keeps projects on track while building buy-in across all levels of the organization.

Can we contact you for consultations?

Absolutely. We welcome you to reach out for a personalized consultation to discuss your specific challenges and explore how we can help.